Before you hire a contractor, there are some HVAC questions you should ask them first. Doing so ensures you’re working with a trained technician, and these questions can also address any concerns you have about your heating and cooling system. Whether you’re looking into having new HVAC systems installed or need your current system maintained, consider these HVAC questions before making any final decisions.
1. Where Can I Find Your Business Reviews?
Any reliable business will have a prominent online presence with a decent number of reviews. If a contractor directs you to their website for reviews, they may be screening negative comments that are on other platforms. Be sure to search for their business on Facebook, Google, Yelp, and the Better Business Bureau.
2. What HVAC Services Do You Offer?
While some HVAC companies offer basic services such as maintenance, repairs, and installation, others provide more specialized assistance. Specialties may include commercial HVAC, emergency services, energy conservation, and indoor air quality evaluations. Be sure to analyze your needs and find an HVAC company that offers everything you need.
3. Are All of Your Technicians Certified?
You don’t want someone without proper training poking around your HVAC systems. It’s important to make sure any technician that works on your heating and cooling system is certified, as this proves they’ve received the education and training required to do the job right. Additionally, you won’t want to work with a business that hires non-certified contractors.
4. How Long Have You Been in Business?
While there’s nothing wrong with hiring a new business, there tends to be more risk involved. Certifications may offer proof of training, but you may have a job that requires more experience.
5. What HVAC System Brands Do You Carry?
When you’re looking to replace your HVAC system, you may be looking for a brand that offers specific features such as improved indoor air quality, high-efficiency capabilities, or a high SEER rating. (Learn what SEER rating means in HVAC here.) If you have a particular brand or feature in mind for your new HVAC system, you’ll want to confirm the business carries it before hiring them.
6. Do You Offer a Maintenance or Service Plan?
HVAC systems require regular maintenance to ensure they’re working at their highest efficiency level, aren’t negatively impacting indoor air quality, and aren’t raising your energy bill. Each system requires a different level of maintenance. Working with an HVAC business that offers a service plan will extend the life of your system and save you money on repairs.
7. Will I Need to Change My HVAC Setup When Installing a New System?
One of the biggest concerns homeowners have when upgrading their HVAC system is whether it will require moving their entire system setup. This may be the case if you’re converting your system to a different kind or if your current duct system isn’t compatible. It’s important to ask your contractor about how installing a new HVAC system will impact your system’s location as well as any added costs.
8. What’s Included in the Project Quote?
After an HVAC technician looks at your heating and cooling system, they will offer you a quote on the work they recommend needs attention. Whether you’re looking into getting a new system installed or having repairs performed on an existing system, your contractor should be honest and straightforward about what is included and what is not. The quote should also inform you if they plan to replace any existing HVAC parts.
9. Is There a Warranty on the Work or Parts?
If you are having a new HVAC system installed, ask about what warranties the manufacturer offers. You should also ask if the contractor guarantees their work or has their own warranty on the parts. If you are having repairs done, you should ask the same questions regarding the parts.
Most importantly, be sure to get all of their answers to these questions in writing.
10. When Can You Get Started?
Once you’ve found an HVAC business you can trust with your heating and cooling system, it’s time to get to work. It’s important to make sure they can get started as soon as possible if your current system isn’t working and you’re living without heat or air conditioning. If it’s an emergency, you may want to see if they offer 24-hour service.
Even if it’s not, you likely don’t want to wait very long to get things done, so make sure the HVAC company can fit you into their schedule.
It’s important not to skip any of these HVAC questions when looking for a technician to service your HVAC systems. Their answers will ease your mind and ensure they properly complete any repairs or installations. Find a trusted HVAC company near you, and your heating and cooling system will be at its most efficient in no time!
Finding an HVAC Company in South Windsor, CT
SM Mechanical Services offers top-notch HVAC repair services in South Windsor, CT. We offer a wide variety of HVAC services, including repairs, maintenance, installation, ductwork, conversions, air quality evaluations, and boiler services. Our round-the-clock repair services ensure none of our customers get left in the cold.
All of our HVAC technicians are highly trained and certified to provide proper installation and repair services. We can maintain any HVAC system, including furnaces and boilers, always aiming to improve efficiency, prevent breakdowns, and reduce your energy bill. Regular maintenance can extend the life of your HVAC system and save you money in the long run.
At SM Mechanical Services, our customers are our top priority. We only use products of the highest quality when making repairs, and we stand behind all of our work. If you’re looking for an HVAC business you can trust in South Windsor, call us now at 860-530-2792 to schedule an appointment with one of our highly skilled contractors.
We can answer all of your HVAC questions and meet all of your HVAC needs. We’ll have any necessary repairs made as soon as possible so you and your family can get back to living comfortably.